Always get your sales calls
Sales calls are what drives your business. Why spend your hard earned money on marketing or any other part of your business if you’re not going to going to be able to take your clients calls? Clients in most areas will still pick up the phone and want to talk to live person. One sale a month gained from an answering service in most cases will pay for itself.
No added cost of hiring a receptionist
Even if you utilize your current staff to answer the phones it can be distracting to their primary job and daily task, which results in loss of revenue. Hiring another employee is not always a viable solution for some businesses. With the raising minimum wage and the skyrocketing cost of insurance, it is not always feasible. An Answering service can act as a virtual receptionist for your business. Taking calls, forwarding message to you and even scheduling appointments for you
Easy and customized setup
Clients can choose from a pre-designed approach to call answering or design their own custom plan. The pre-designed approach works great for a company who simply needs to get up and running, and wants as little hassle as possible. Fully customized plans work well for the company who knows exactly what they want, and how they want each call handled.
This means that when your clients call you (after hours or whenever we may be answering the phone), they will be greeted by a well trained, friendly and polite operator. The client will think that they are talking directly to someone in your office. In most cases a trained staffed can offer first level customer service and trouble shooting (if we are provided with FAQ’s and a script). These are just a few of the things a customized script can help your business with.
Illusion of Size
A virtual receptionist can give your business the illusion of being a larger company. This is great for many small business owners that are just getting started. You may not even have an office yet but you have a 24/7 virtual receptionist. With the custom scripting we can represent you and your brand, building a great brand prospective.
With an Answering Service you will have a virtual receptionist 24/7/365. This means you don’t have to worry about getting your messages when the office is closed, you are in a meeting, or even when you are on vacation. Someone will always be ready to answer the phone and deal with client inquiries and provide your clients with the best possible experience.
Contact us today to find out what Antietam Call Center can do for your business.