- ATSI “Award Of Excellence Winner“ 14 consecutive years – The Association of Teleservices International (ATSI) sets the mark for high-quality service in the TeleServices industry. It’s most prestigious award, the “Award of Excellence”, has been awarded to our company for 14 consecutive years
- Clear Pricing – Antietam Call Center offers “bottom line” billing. Bottom line billing guarantees no hidden fees, no surprises, and no tricks.
- Easiest Set-Up In The Industry – Clients can choose from a pre-designed approach to call answering or design their own custom plan. The pre-designed approach works great for a company who simply needs to get up and running, and wants as little hassle as possible. Fully customized plans work well for the company who knows exactly what they want, and how they want each call handled.
- Answering Service For All Industries – Whatever your type of business, from medical offices to real estate agents to contractors to any small business, we are able to effectively answer and manage your telephone calls. We have experience answering telephone calls and setting up accounts for any industry and understand goals specific to your own business and how to achieve them. No matter what type of business you are in, we offer professional and customized live telephone answering service, quick adjustment of any protocols, multiple message delivery methods (fax, email, voicemail, text/SMS) and other service features to benefit your company.
- No Long-Term Contracts – Who wants to be stuck in a contract you can’t get out of? Antietam eliminates all of the roadblocks to using our service. There are no long-term contracts. Our service is completely month to month.
Communication says
Call centers also allow companies to access customer data and engage with customers. This data can be further used to provide details on how exactly customer wants to engage, and what exactly are the customers looking for in the product. They work by studying each and every single criteria involved in the process. And hence they leave no chance for mistakes to occur. They help you even when you are trying to add an affiliate and hence they are with you always even while making critical decisions. Based on this, the company can make necessary changes in their products and thereby can increase the sales and hence the profit margin also increases. They help your organization get highest return on investment.